Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

A. Privacy Officer Contact Information

Contact Information for the Privacy Officer In accordance with Law 25, we have appointed a Privacy Officer who is responsible for overseeing our compliance with privacy legislation. If you have any questions about this policy or how we handle your personal information, or if you wish to exercise your rights, please contact our Privacy Officer at:

Title: CEO
Email: ceo@cloudlion.org
Address: Cloud Lion, Inc., 1190B rue de Courchevel, Bureau 401, Lévis (QC), G6W 0M6, Canada

B. User Rights

Your Privacy Rights Under Quebec's Law 25, you have the following rights regarding your personal information:

Right to access: You have the right to request access to the personal information we hold about you and to receive a copy of it.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to withdraw consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time.
Right to data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact our Privacy Officer at the details provided above.

C. Data Transfer Outside Quebec

Transfer of Personal Information Outside Quebec Some of your personal information may be processed by our service providers located outside of the province of Quebec. We take appropriate measures to ensure that any personal information transferred outside of Quebec is protected by adequate safeguards, comparable to those provided under Quebec law. These measures include conducting a Privacy Impact Assessment and ensuring contractual agreements are in place with our service providers.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie	Purpose	Examples
Session & Security (essential)	Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies.	session_id (Odoo)
Preferences (essential)	Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work.	frontend_lang (Odoo)
Interaction History (optional)	Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work.	im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo)
Advertising & Marketing (optional)	Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.	__gads (Google) __gac (Google)
Analytics (optional)	Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies.	_ga (Google) _gat (Google) _gid (Google) _gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.