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Privacy Policy

Effective Date: August 28, 2025

At Cloud Lion ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our main corporate website (cloudlion.org), our event-specific landing pages (including forge-beauce.ca), and all related services, sales, and marketing efforts.

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

  1. Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; company names; and other similar information.
  2. Consent and Communication Data: We keep track of your communication preferences,including your explicit consent to receive SMS messages, emails, or phone calls.
  3. Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Website (such as IP address, browser and device characteristics, operating system, language preferences, referring URLs).

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process.
  • To send you marketing and promotional communications, provided you have opted in.
  • To send administrative information to you, such as product, service, and new feature
  • information and/or information about changes to our terms, conditions, and policies.
  • To fulfill and manage your orders, event registrations, and purchases.
We strictly respect your privacy regarding mobile communications. As part of our compliance with North American telecommunications regulations (including A2P 10DLC and CASL):

No mobile information will be shared with third parties, affiliates, or partners for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

If you have opted in to receive text messages from Cloud Lion, you may opt-out at any time by

replying "STOP" to any of our messages.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Vendors and Third-Party Service Providers: We may share your data with third-party vendors who perform services for us (e.g., payment processing, hosting services, CRM software). Note: As stated in Section 3, this expressly excludes mobile opt-in data and SMS consent, which is never sold or shared for third-party marketing.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Depending on your region, including Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL), you have rights that allow you greater access to and control over your personal information. You may request to review, change, or delete your data at any time.

Opting out of communications: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails. You can unsubscribe from our SMS campaigns at any time by replying "STOP" to any text message.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible on our website.
If you have questions or comments about this notice, you may contact us through our official website: cloudlion.org.