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Customer Service
FAQ
Log in to your portal and select “Report a Bug” from the main menu to let us know what went wrong.
Please include screenshots where possible, along with a brief description of what you were doing, when the issue occurred, and anything that may have led up to it.
Cloud Lion operates across time zones, with teams available around the clock. Depending on the time of day, your request will be routed to the team currently on duty to ensure timely support if an issue arises. You can reach our customer support team by emailing support@cloudlion.org, calling +1 (514) 700 1754, or using the live chat on our website. Our dedicated team is available 24/7 to assist with urgent issues or system disruptions.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
If you have forgotten your password, you can reset it using the “Forgot Password” link sent to your email. If you are not sure which email address you used to log in, you can contact our support team for further assistance.
Contact Us
Cloud Lion operates globally, with a distributed team supporting clients across time zones.
This allows us to respond quickly, collaborate seamlessly, and deliver continuity as your business grows.
Phone
Head Office
Lévis, QC G6W 0M6, Canada | 1190B Rue de Courchevel, 4th floor
Top-ranked Gold Partner in North America
Locations:
Ontario - Operations | Lead Teams & Customer Support
Vaughan, ON L4K 0G7, Canada
9131 Keele Street, Suite A4
United States - Consulting & Customer Support
Chicago, IL, USA Chicago, IL,
USA
Colombia - Operations | Lead Teams & Development Teams
Armenia, Quindío, Colombia
India - Lead Teams & Development Teams
Chennai, India
